| status | Investigating |
| scope | Mail, userdata, web services |
Description:
An issue with our storage servers are causing them to crash and hang, requiring physical intervention.
Impact:
The servers serve maildirs, userdata, userwww, as well as a few legacy virtual machines handling mail connections, userwww and more.
Update:
* 20200207 00:00 UTC+1
Userdata server starts crashing once a day.
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* 20171208 18:00 UTC+1
Same symptom on gfs server serving VM data. Manual intervention required every time due to broken Out-of-bounds connection.
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* 20171217 12:00 UTC+1
Crashing after server hardware changes, problem identified on 12-13 storage servers. Believed to be thermal issues OR kernel incompatability.
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